For this week’s blog assignment on ‘project-post-mortem’, I will discuss a website redesign project I led several years ago to create an aesthetically appealing design and dynamic coding for an out of date, unappealing and static website in the service industry. The client also wanted to integrate a customer database that allowed for menu content management. Through initial meetings with the client to understand their objectives and goals, we (our small project team) discussed several options, including ‘alternatives’ the client could do to meet these objectives; and provided the client with detailed cost analysis. It was decided the best option was a site overhaul or redesign, based on a number of factors, including cost, time and usability. Following the initial meeting to determine client needs and agreeing to a contract, the project was adopted. I think the project was successful as client’s initial objectives and goals were met, and the project was delivered by promised date.
Steps for a Successful Project
Greer (2010) suggests several steps the PM can take for project success. I think for the most part, the project steps we did, align with Greer’s suggestions. For example, following the initial brainstorming, commitments from client’s team roles were documented. A WBS was also created; in short, Microsoft Project was employed and the recommendations of Greer could be completed, such as schedules, reports, etc. One reason for project success was due to positive contribution by the project team (as defined in Laureate Education Inc., n.d.).
Oh, if I could go back, I would probably do some things differently due skills gained through experience and knowledge gained through formal and informal education. Since that time many changes have taken place with technology, design process strategies, and organizational structures, just to name a few. In addition, project management, and project management tools paradigms have certainly undergone change in the last few years. I also need to take into consideration the size and scope of the project and realize the corporate projects mentioned in the beginning of this blog, are much more complex and the duties of the PM radically larger with more responsibility.
Still, there are changes that could be made. I do not recall setting up meeting with the clients or keeping them informed on the project status since it was on time and they never inquired. This could have been a huge mistake if the end results were not what the client hoped for. As Lin (2006) states, not keeping stakeholders involved or informed of project process throughout the project can make a project a complex process for any PM to implement and maintain. I am not sure our cost analysis, estimates or resource management was done efficiently and I know labor requests and labor assignments were never included (Greer, 2010). Finally, I would make sure a running checklist was utilized to keep things moving and checking for variances to the schedule (Greer, 2010).
I came across the article by Tom Mochal, who suggests several guidelines to help keep the project on time and within budget (and with high quality results). Click on Tom’s name to follow link!
Here is an excellent video for the novice PM presented by projectmanagervideos; video host discusses the top ten terms that project managers use.
Laureate Education, Inc. (Executive Producer). (n.d.). Engaging project stakeholders. [Discussion Resources]. Siemens. Retrieved from https://class.waldenu.edu..
Greer, M. (2010). The Project Management Minimalist: Just Enough PM to Rock Your Projects! [Lecture notes]. Retrieved from https://class.waldenu.edu.
Lin, H. (2006). Instructional project management: An overview of an emerging professional practice for design and training. Workforce Education Forum, 33(2), 1-16. Retrieved from http://fp.okstate.edu/honl/honglin/Hong_Lin_Instructional_Project_Management_Article.pdf
Mochal, T. (2009, July 23). 10 best practices for successful project management. TechRepublic. Retrieved from http://www.techrepublic.com/blog/10-things/10-best-practices-for-successful-project-management/