According to Noe (2013), new technologies “have made it possible to reduce the costs associated with delivering training to employees, to increase the effectiveness of the learning environment, and to help training contribute to business goals” (p. 319). This week’s blog assignment is to explain the impact of five technologies used in training that make an impact on how people learn and interact.
New technology has made it possible to deliver training to different geographical locations, and allow learning content to be delivered to multiple trainees in different locations at different times. Technologies that will be reviewed are listed in Chart 1.
Impact and Implications
Mobile LearningTraining delivered through a mobile device such as “a smartphone, netbook, notebook computer, or iPad” (Noe, 2013, pp.344).)
Allows learning to occur anywhere at any time, and at the employees own pace, through mobile technologies (Noe, 2013).
Seems most effective when combined as part of a blended learning
approach (Noe, 2013).
Smartphone and iPad Apps are being used as primary training tools, incorporating video and interactions. For example, companies can customize apps to facilitate personalized learning to traveling employees (Noe, 2013).
Mobile phones and other mobile devices will continue to grow as an effective mobile solution and relevant to organization’s mobile
strategies (Ahmad & Orton, 2009).
SAP uses iPads to facilitate personalized learning to employees working in various locations around the world using customized apps.
Combines methods such as online learning, face-to-face instruction, and other learning methods to deliver instruction (Noe, 2013).
Allows for self-directedness, increased learner control and increases the responsibility of the learner to learn (Noe, 2013).
Blended learning promises to create a stronger learning community and provide for more efficient training. Noe
(2013) states blended learning combines the best features of online learning and face-to-face learning.
Figure Attribution: Blended Learning Model developed by Rick Tanski, Academy Online High School
Farmers Insurance uses a virtual environment and face-to-face to develop leaders to excel today and in the future. Director of Employee Development Steve Mulder states, “We are working to create an employee-driven, competency-based learning environment that is housed on a learning portal and combines e-learning, distance learning, social learning, text, and video elements (Freifeld, 2013, para. 11).
What exactly is blended learning? itslearning marketing explains how blended learning is the best solution to today’s learning challenges.
Virtual Reality (“…computer-based technology that
provides trainees with a three dimensional learning experience”) (Noe,
2013, p. 342).
Can provide trainees the ability to interact in a simulated, realistic environment by allowing the trainee a level of presence (Noe, 2013).
Allows trainees to practice workplace tasks without putting themselves or others in danger (Noe, 2013).
Learning outcome efficiency is dependent on the realism the virtual environment has to the actual workplace (Noe, 2013).
Motorola uses virtual reality to train employees in its Pager Robotic Assembly facility. Using virtual head-mount displays, employees are able to view a virtual world that mimics the actual work environment (Noe, 2013).
Short video by mashable explaining Virtual Reality and how it works.
Augmented Reality (AR) is the evolution of the concept of Virtual Reality, superimposes computer-generated images on top of real-world views (Shein, 2014).
AR is becoming the training tool where simulation, training, and skills development are needed (Shein, 2014).
Combines real and virtual objects in a real environment to create a “next generation, reality-based interface” (p. 1,Van Krevelen & Poelman, 2010).
AR allows multiple people to view, discuss, and interact with 3D models simultaneously (Van Krevelen & Poelman, 2010).
Volkswagen uses the Mobile Augmented Reality Technical Assistance (MARTA) which, in part, allows users to see how an actual vehicle would look in different colors (Shein, 2014).
Video by Metaio AR showing the MARTA augmented reality function.